Surrounding Elements Home Page About Surrounding Elements Fountains Contact Us


Surrounding Elements Furniture Warranty
Click here for printable version of warranty.

 

Table Top - Granite and Porcelain Tiles

·        Porcelain Tiles, Granite Tiles and Grout are warranted for the accepted industry standard of 3 years from customer’s receipt of product.

·        Tiled tops do require regular maintenance and sealing for long lasting beauty. Your 3-year warranty will be voided if the table surface (tiles and grout) is not resealed after a maximum of 6 months (4 months recommended) from date of purchase.

·        Marble and Travertine stones are NOT covered by this warranty.

·        IMPORTANT - Regular maintenance must be performed as set forth in the care instructions.


Iron Frame

·        Iron Table Frame comes with a lifetime structural warranty when properly maintained in ordinary home use. Surrounding Elements, LLC will, at factory option, repair or replace any Surrounding Elements, LLC iron furniture that has failed structurally during normal use and regular maintenance.

·        All warranties apply to the original owner only.

·        This warranty does not apply to rust, scratches or corrosion of the finish (see Powder Coat Finish).

·        NOTE: If used commercially, warranty is valid for 5 years only. 

Powder Coat Finish

·        Surrounding Elements, LLC offers a 3-year warranty against blistering or peeling of the iron frame finish under normal use and proper maintenance. In the event of blistering or peeling, Surrounding Elements, LLC will, at factory option, refinish or replace your Surrounding Elements, LLC iron frame.

·        Do not leave iron frame in standing water or expose to sprinklers or long periods of rain.

·        Surrounding Elements, LLC recommends a high-quality, form-fitting cover to protect your furniture.  Marine grade vinyl covers are available through Surrounding Elements, LLC.  Please contact your sales rep or call 1-800-586-1555 for more information.

·        NOTE: If used commercially, warranty is valid for 1 year only. 

Stucco Finish

·        Surrounding Elements, LLC offers a 3-year warranty against peeling or cracking of the stucco finish under normal use and proper maintenance. In the event of peeling or cracking, Surrounding Elements, LLC will, at factory option, refinish or replace your Surrounding Elements, LLC stucco table base.

·        Fading and scratching of stucco finishes is considered normal wear and tear and is not covered by this warranty.

·        NOTE: If used commercially, warranty is valid for 1 year only. 

Chair Cushions

·        Sunbrella® brand cushions are under warranty for a minimum of 1 (one) year from the date of purchase. Surrounding Elements, LLC complies with Sunbrella® brand fabrics manufacturer’s warranty. This limited warranty is a 1 to 3 year warranty (depending on fabric selected) from date of delivery.

·        This warranty covers the fabric becoming unserviceable because of loss of color or strength from normal usage and exposure conditions, including sunlight, mildew, rot and atmospheric chemicals. Consumer is responsible for normal care and cleaning of the fabric.

·        This warranty covers fabric only.

·        This warranty does not include tears from misuse, abuse or normal wear and tear.

·        Labor and installation will be charged.

·        Other warranties may be available through the fabric manufacturer, Sunbrella®. See http://www.sunbrella.com for more details.

·        NOTE: If used commercially, warranty is valid for 90 days only. 

ITEMS NOT COVERED UNDER CUSHION WARRANTY:

o   Normal fading of fabrics, particularly print fabrics

o   Accidental damage (including fire, wind or other acts of nature)

o   Permanent stains caused by lotions, oils or other chemicals

o   Cushions made of a material other than Sunbrella®  

Table Surface Care and Maintenance

Surrounding Elements, LLC seals all natural stone and tile to protect them from weather damage and fading prior to the product leaving the factory. Any mosaic surface that is not covered on a regular basis needs to be resealed by the end user at least once every four to six months. We recommend a product such as 511 Impregnator or Miracle Cover. Failure to do so will void the warranty. 

Disclaimer

This warranty statement only applies to Surrounding Elements products manufactured by Surrounding Elements, LLC.  All other products carried by Surrounding Elements LLC offer their own warranties and are supported by the individual manufacturers. 

Surrounding Elements, LLC shall not be liable for the loss of use of the product, inconvenience, loss or any other damages, direct or consequential, arising out of the use of or inability to use this product.

 

Outdoor Kitchens & Islands

Outdoor Fireplaces

Custom Mosaic Tables

Outdoor Kitchens & BBQ Islands Outdoor Fireplaces Custom Mosaic Tables & Firepits

 

SALES: Toll Free 1-800-586-1555 Local: 949-276-2376 · Fax: 949-218-9527

SURROUNDING ELEMENTS BUSINESS OFFICE & SHOWROOM:
33051 Calle Aviador, Ste. D · San Juan Capistrano, CA 92675


 


Home   |   Tables    |   Islands   |   Fireplaces   |   Patio Furniture   |   Fountains   |   Palapas   |  Contact Us   |  Warranty 


©2005 - 2016 Surrounding Elements, Inc.



Site designed by CJ's Web & Graphic Design